RETURN POLICY
At I AM VERONIKA, we accept returns and exchanges for items that are unworn, unused, unwashed, and in their original condition with all tags attached.
Eligibility for Return or Exchange
To be eligible, items must:
• Be returned within 3 to 7 days after delivery
• Be unworn, unwashed, and unmodified
• Include all original tags and packaging
• Be in perfect condition
Non-Eligible Returns
The following items are not eligible:
• Worn or damaged items
• Washed products
• Products without original tags
• Final sale or exclusive drops
• International/custom orders
Exchange Policy
If the product does not fit correctly or if there is a size issue, we offer an exchange only.
No refunds will be issued for sizing problems or personal preference.
Shipping & Processing
Original shipping fees are non-refundable.
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Please allow 3 to 7 business days for processing once your return arrives at our facility.
Incorrect or Defective Items
If you received a damaged, defective, or incorrect item, contact us immediately.
Email: thisisveronika@proton.me
Phone: +33 6 37 39 70 25
👁️ I AM VERONIKA
Exclusively released. Never restocked.